What happens next
A member of our team will review your request and contact you within one business day. If your situation is urgent, including a recent hospital discharge or a sudden change in safety at home, please call us directly so we can respond more quickly.
When we speak, you do not need to have everything organized. We will help you talk through what is happening, what your options are, and what the most sensible next step may be.
We review your request
We look at the information you shared so we can understand the situation, urgency, and type of support you may need.
We contact you
We follow up to have the first conversation, answer your questions, and help you understand what care may look like.
You decide the next step
If it makes sense to continue, the next stage is usually a care assessment. If not, you still leave the call better informed.