Why Arcadia Home Care?

Our specialized in home care is designed and customized to each individual. This is what differentiates us from all the other home care agencies. We were the first to do exclusive home care for those suffering from dementia. Our business and success is based on hour by hour customer satisfaction. Our growth is largely due to word-of-mouth. It is why we’ve had the privilege of delivering services in our community since 2005.

 

(416) 977-0050

FAQ’S

CAN YOU TELL ME, IN EVERY DAY WORDS, WHAT YOU MEAN BY COGNITIVE STIMULATION AND BEHAVIOUR MANAGEMENT AND WHY IT IS HELPFUL?

Cognitive Stimulation is used to describe any action taken to maintain or improve the gaining of knowledge and its use. Many people believe that an individual with Alzheimer’s Disease or a related Dementia is just going to gradually decline in their ability to remember, make judgments, relate to other people, know where they are, who they are, and when it is, and express their personality. This is not the case. Other medical conditions, traumatic events, a lack of interaction, and even a bad cold or other every day illness can affect the individual’s ability in any or all of these areas. Constant vigilance by a qualified professional can identify areas of interest, and opportunities for improvement in many areas of functioning. Sometimes cognitive stimulation is as simple as having a conversation, listening to music, or watching a television show together; observing and listening to the individual’s responses and encouraging increased socialization. Cognitive stimulation can also involve the introduction of activities – games, crafts that offer challenges in learning, remembering, and co-ordination. It may include reality orientation – assisting the individual to identify the time, date, location, and others that are present. The use of a certain tone of voice, music, repetition, etc. throughout the day can reinforce or reintroduce memories that may seem to be lost.

At Arcadia Home Care we ensure that our staff have the knowledge and experience to understand the individual and “go into their world” to join them on their journey and to find ways to make it more comfortable and enjoyable.

Behaviour management refers to strategies used to encourage and support appropriate and independent activities. Incontinence is a common problem of aging and is often accepted as irreversible when an individual has a diagnosis of Alzheimer’s Disease or a related Dementia. However, it can often be reduced or delayed by understanding an individual’s ‘signals’ and introducing a regular toileting routine. Simple adjustments to the bathroom and the use of personal products can also promote independence. Agitation, aggression, and even violent behaviour may accompany other symptoms of Alzheimer’s Disease and related Dementias. Again, understanding the individual (and the disease), identifying activities or events that are distressing and reducing or eliminating these can encourage appropriate behaviour and support independence. These often relate to eating, bathing, grooming, toileting, sleeping, and socialization. Timing, adjustment of lighting and noise, and the use of language, including the tone of voice can all be used by the qualified professional to reduce distress and agitation.

At Arcadia Home Care we work closely with the individual’s physician, other health care professionals, and the family to develop an individualized plan to address all of these areas.

WHY CAN'T YOU JUST TELL ME HOW MUCH IT IS GOING TO COST ME FOR YOUR SERVICES WITHOUT HAVING TO MEET WITH ME AND DO AN ASSESSMENT?

We have a price range and the cost for our services will depend on the needs of the individual receiving them. An individual with more complex health care needs and/or an individual who is unable to direct their own care will require a staff member with more knowledge and experience and the cost will be higher.

At Arcadia Senior Care we recognize the knowledge and experience of our staff members with increases in their salary. You will benefit from the services of a professional who is qualified to meet the needs of the individual receiving them.

WHO IS GOING TO TAKE CARE OF MY MOTHER - A NURSE, A HEALTH CARE AID, A NURSING ASSISTANT? WHAT KIND OF TRAINING DO THEY HAVE?

In Ontario the former designations of health care aid, homemaker, attendant, etc. were all replaced by the category of worker known as a Personal Support Worker (PSW). PSW’S receive an average of six months of training – three to four months in the classroom and two months of internship or practical experience. Some receive additional training in Rehabilitation and Restorative Care and/or care of the person with Alzheimer’s Disease. A Registered Nurse will do an initial assessment to identify risk factors and develop a Care Plan, as well as provide ongoing supervision for the PSW’S. Other health care professionals are employed (or requested through the local Community Care Access Centre (CCAC)) as required to meet individual needs. This may include a Physiotherapist, Occupational Therapist, Foot Care Registered Nurse or Registered Practical Nurse.

At Arcadia Senior Care we carefully assess the needs of each individual and match them with a qualified PSW, who can best meet their needs in terms of personality, language, and culture. Sometimes we will employ a student who is upgrading or retraining as a PSW but who has valuable previous experience with certification from another province or the United States. These employees include nurses, physicians, and nursing aids who have been foreign trained

IF I AM NOT IN THE HOME, HOW WILL I KNOW THAT THE CARE I WANT GIVEN IS BEING DONE?

A comprehensive record is kept in the individual’s home and all of the activities carried out by the PSW are recorded. These include bathing, grooming, and toileting, etc., as well as the recording of Vital Signs and Intake and Output as required. A complete nutritional record is kept for all individuals. Additional records to track and assess behaviour are included if required. This record is available for you to read at any time. You will receive weekly written reports. A Registered Nurse is available by telephone at any time and makes reassessment visits monthly, or more often if warranted, for individuals receiving full time service.

At Arcadia Senior Care we maintain complete and accurate records of all care provided and the client’s response.

At Arcadia Senior Care we maintain complete and accurate records of all care provided and the client’s response.

At Arcadia Senior Care we maintain complete and accurate records of all care provided and the client’s response.